Frequently Asked Questions
Everything you need to know about shopping with Rewind Couture.
How do you verify the authenticity of your items?
Every piece at Rewind Couture undergoes a rigorous multi-point inspection by our in-house experts to ensure 100% authenticity before being listed for sale.
What is the shipping timeframe for my order?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by destination.
What is your return policy?
We offer a 14-day return window for all items, provided they are returned in their original condition with all security tags intact.
How do you rate the condition of your vintage products?
We use a standardized grading scale ranging from 'Pristine' to 'Fair.' Detailed descriptions of any wear or imperfections are included on each product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Klarna and Affirm.